HOW LONG DO I HAVE TO WAIT FOR MY ORDER TO BE SHIPPED?

All product that state made-to-order can take up to 14 business days. Items noted as PRE-ORDER or PRE-SALE will ship upon arrival (date stated in the product description). Any orders with a PRE-SALE item will be shipped between the estimate time stated in the product description. If for whatever reason there is no date please allow up to 14 business days. If there is a delay in ability to ship the order you will be contacted via email. If you're looking to have something made for an upcoming event or vacation please contact us at hello@thinkreese.ca, before you place your order so we can let you know if you can fulfill your needs.
  
 

DETAILS ON SHIPPING?

Standard Shipping: For all in-stock items most domestic orders arrive within 3-5 business days, Canadian orders 7-14 business days, and International orders 14+ business days; please allow up to 2 additional days for rural zip codes. When your order leaves our showroom you will be sent an email providing you with the tracking information you will need to track your order. Please allow up to 24hrs for the post office to update your tracking information.

 

WHAT HAPPENS IF I WANT TO CANCEL MY ORDER?

All items that are made-to-order and PRE-SALE are not mass produced for the sole purpose of keeping exclusive styles limited to our customers and clients, with this being said we make the item specifically for YOU. So if you do wish to cancel there is a 20% cancelation fee for the following reasons:

- manufacturing fees

- payment processing

- restocking

If you have any questions or concerns please contact us at hello@thinkreese.ca for any questions about your sizing and or order.

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